Before you submit your order, please review the following disclaimer information carefully:

  • Please note that package contents will stay frozen for up to 72 hours depending on weather conditions, however the contents are perishable and will need to be removed to a freezer or refrigerator as soon as possible.
  • The courier will leave your package at your door or apartment lobby. In most cases the package will not be brought back to a distribution centre in the event the customer is not home. This is due to the perishable nature of the products. Once discharged from the courier’s care the package is the responsibility of the customer. Please use the provided tracking number to generate an estimated time of arrival for your package.
  • An incorrect address description may result in additional shipping charges by the courier.
  • For more information please consult our FAQ or email with any questions.